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Enjoy peace of mind along the way

At Fresh Tracks Canada, your health and safety are our top priority

Making safe and responsible travel arrangements is at the heart of everything we do — ensuring your safety before, during and after your trip.

Protect yourself and your trip

Make sure your travel plans are safe. Unexpected travel, weather and medical situations can happen. Ask your Fresh Tracks advisor about the best insurance packages for you.
Riding Rocky Mountaineer from Banff to Kamloops

More information on insurance

Have questions about insurance and don't see the answer below? Get in touch with one of our travel experts.

Frequently Asked Questions

A vintage bus tour through the Rockies

Feel safe travelling with Fresh Tracks Canada

You can be confident your transportation, accommodations, tours, attractions and restaurants are going above and beyond recommended requirements to keep you safe.

  • We only work with suppliers that meet or exceed provincial standards for sanitation and physical distancing.
  • Your guest room will be thoroughly cleaned, with high touch points such as door knobs and light switches completely disinfected.
  • Measure at restaurants may include physical distancing, reduced capacity, and temporary wall dividers between seats/tables.

What Our Customers Say

Our experience with Fresh Tracks was excellent

Our experience with Fresh Tracks was excellent. Our favourite part of the trip was the incredible views, and the Rocky Mountaineer service was impeccable. The hotels were great – even in Kamloops.

Daniel review of their null trip

Daniel

UT, USA

Every detail went perfectly, and the service was superb

Just wanted you to know we are home safely after a wonderful trip. Fresh Tracks Canada put together a great itinerary for us and we enjoyed it thoroughly. Every detail went perfect... 

Paul and Fran review of their null trip

Paul and Fran

NC, USA

Fresh Tracks Canada accreditation and customer protection

Feel confident when booking your vacation with Fresh Tracks Canada. We proudly offer accreditation and consumer protection through the following organizations

Consumer Protection BC

The Travel Assurance Fund (TAF) provides a possible source of compensation when consumers do not receive the travel services they purchased through a BC licensed travel agent.

License Number: 31202

IATA Accredited Agent

Fresh Tracks Canada is an IATA Accredited Agent. Full accreditation authorizes travel agents to sell international and/or domestic tickets on behalf of IATA member airlines. It also allows access to IATA's Billing and Settlement Plan (BSP), an efficient interface for invoicing and payment between the agent, airlines and transport providers.

Have any questions or concerns?

Or call us toll free

1 877 395 5771

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